FAQs

Frequently Asked Membership Questions and Answers

How do I join MNA?

There are four ways to join MNA. You can join online, by phone (928) 774-5213, ext. 219, mail in a completed application form, or join at the Museum (visitor service desk, bookstore, or gift shop).

When will I receive my membership card?

It takes approximately five business days to process a new membership. Your membership card and welcome package will be sent to you soon after your membership is processed.

Will I receive anything else in my membership packet?

Your membership packet will contain a “Welcome” letter (includes applicable tax deduction information), two membership cards (two names can be listed on the membership cards), and guest passes. You may receive additional benefits depending on the level of your membership. The membership cards provide access to the Museum, and a 10% discount on selected items in our gift shop and bookstore. Guest passes are for you to share with family, friends, neighbors, co-workers, or anyone you think might enjoy visiting MNA.

Do I have to accompany someone who uses a guest pass?

No, guest passes are for you to share the Museum experience with others. Guest passes are for one admission (one-time use only) of an adult or child to regular museum hours or any public event at the Museum.

Can I redeem my MNA benefits before my permanent membership card arrives?

Yes, your membership is active the day you join MNA. If you join online, you will receive an email confirming your membership immediately. If you join during a visit to the Museum, you will be provided a temporary membership card valid for 30 days.  You can also provide your name to a visitor service desk associate to enter the Museum.

What do I do if I misplace my membership card?

You can request a new card by contacting the Membership office at (928) 774-5213, ext. 219, or contact us here.

How can I renew my membership?

You can renew your membership online, at the Museum, mail in a completed application form, or by phone (928) 774-5213, ext. 219.

Will I be notified when it is time to renew my membership?

Yes, renewal notices are sent by mail about 90 days prior to the expiration date, allowing enough time for renewal without interruption. If you receive a renewal notice after you paid membership dues, the items probably crossed in the mail, and you can disregard the notice.

Is my membership payment tax-deductible?

Your contribution, less the fair market value of offered benefits, is tax deductible. Refer to the information below to see what the Museum estimates the tax-deductible portion of your membership contribution to be:

Membership Level Dues Deductible

Amount

Student $25 $25
Painted Desert Affiliate

Senior/Educator Rate

$48 $48
Painted Desert Affiliate $60 $60
Sunset Crater Colleague $100 $83
Canyonlands Contributor $150 $133
Chaco Sponsor $275 $258
Black Mesa Associate $500 $483
Kaibab Fellow $1,000 $963
Mesa Verde Circle $2,500 $2,463
Grand Canyon Associate $5,000 $4,963

Can I lend my membership card to a friend or family member?

No, memberships are non-transferable and are valid only for the person or persons listed on the card.

What is the membership year?

Memberships are one year in length, start when your membership dues are processed, and end the last day of the month you submitted dues the year following.

What if I send in my membership dues after the expiration date?

Your membership will have lapsed and you will receive new membership cards in the mail reflecting your current active status. Your membership will be active for one year from the date your membership dues are processed.

How can I change my mailing and contact information?

You can change your mailing and contact information by contacting us here with your name, old and new information, and MNA member number located on your membership card. You may also submit the changes by mail on the membership renewal application, or by phone (928) 774-5211, ext. 219.

Can I support MNA if I live outside the Northern Arizona area?

By becoming an MNA member, you help support MNA’s commitment to inspiring a sense of love and responsibility for the Colorado Plateau. You can also support this important mission by making a tax-deductible donation to the Museum of Northern Arizona.

Do you offer discounts for seniors and or teachers?

Yes, those 67 and older can purchase memberships at the Painted Desert Affiliate level and enjoy a 20% discount. Full-time teachers, with school ID are eligible for a 20% discount at this level as well.

How can I get the Plateau Magazine Publication?

MNA’s magazine, Plateau: The Land and People of the Colorado Plateau is for members at the Sunset Crater Colleague level ($100 and above) or can be purchased in the bookstore.

How do I upgrade my membership?

Contact the Membership office at (928) 774-5213, ext. 219 or contact us here with any questions regarding upgrading. MNA does not prorate any membership so it is best to upgrade when you renew.

Give the gift of membership!

Memberships are becoming a popular gift item to show appreciation. Give a gift that keeps on giving all year with an MNA gift membership. Available at any level.