FAQ

What are the Exhibit hours?
MNA is open daily from 10 a.m. to 5 p.m., Monday-Saturday and noon (12 p.m.) to 5 p.m. on Sunday. Closed Thanksgiving Day, Christmas Day and New Year’s Day.

What is happening at the museum during the next month?
See our calendar

How do I get to MNA?
MNA is located 3 miles north of downtown Flagstaff along State Highway 180. Highway 180 is an Arizona Scenic Road. Please see our Location and Directions page.

Where can I find a map of the MNA campus?
Please see our Buildings and campus page.

What is the price of admission?
$12.00 Adult (18+)
$8.00 Youth (10-17), Student (with ID), American Indian (with tribal affiliation)
Children under 10 Free

Always free for MNA Members

How can I arrange for a docent-led tour?
Please visit our Tours and Group rates page and complete our online form.

How can I arrange for a tour for my class?
Please visit our School Tours and Programs page and complete our online form.

Q. What are the current exhibitions?
A. Please visit our exhibitions page to view updated exhibit information.

Q.  When are the Heritage Festivals?
A.  The 2016 Heritage Festivals schedule is below.

May 28-29—Zuni Festival of Arts & Culture

July 2-3—Hopi Festival of Arts & Culture

August 6-7—Navajo Festival of Arts & Culture

October 22-23—Celebraciones de la Gente, A Lively Day of the Dead Festival

Please also see the Heritage Program pages for more information.

Q. What children's programs are available?
A. MNA’s Discovery Program offers on-going events for families and children. On the second Saturday of each month, we provide a fun and educational activity for children and families. See our 2nd Saturday page to learn more. Each year, MNA offers over 40 week-long camps for kids. Discovery summer camps are fun and educational featuring hands-on and outdoor activities. See our summer Discovery program page for updates.

Q. Where do I find the member’s discount code for the Discovery program?
A. As an MNA member, you will receive an email announcing registration for the Discovery summer camps. This email will include the member discount code for you to use when registering for MNA’s Discovery summer camps. If you did not receive an email, please contact the Discovery Program Coordinator here.

Q. When does registration for the Discovery summer camps open?
A. Registration for Discovery summer camps opens each year on April 1.

Q. Where can I find the 2015 Ventures trip schedule?
A. Please visit our Ventures pages to see the schedule.

Q. How do I identify what I have?
A. You can send an inquiry to one of our curators, listed below. If you are unsure of which department fits best with the object that you have, please contact MNA’s Collections Director, Elaine Hughes.

Dave Gillette—Geology and Paleontology

Kelley Hays-Gilpin—Anthropology and Archaeology

Alan Petersen—Fine Art

Larry Stevens—Biology

Q. How do I determine the monetary value of an object? Does MNA conduct appraisals?
A. Per MNA policy, MNA staff members do not authenticate, appraise, or otherwise evaluate any object for insurance, donation, commercial, or for other purposes. To locate an appraiser, visit the websites for the following appraisal organizations: the Appraisers Association of America, the American Society of Appraisers, or the International Society of Appraisers. For more information, visit our Appraisal Resources page.

Q. How do I care for my collections?
A. Please visit MNA’s Caring for Collections page to learn more about issues concerning the care of your own collections. You can also visit the website for the American Institute for Conservation (AIC).

Q. Where can I find expertise to repair a damaged or broken object?
A. You can search for a conservator in your area on the website for the American Institute for Conservation (AIC).

Q. I have an object that would be of interest to the museum, does the museum buy items from collectors?
A. The museum is not currently purchasing items for its collections.

Q. How do I donate an item to the museum’s collections?
A. Please contact our Development office at 928-774-5211, ext. 227

Q. Can I buy an item from the museum?
A. No. The Museum of Northern Arizona does not sell items from its permanent collections. If you would like to purchase authentic Native American art or jewelry, please visit the MNA Shops.

How do I join MNA?

There are four ways to join MNA. You can join online, by phone (928) 774-5213, ext. 219, mail in a completed application form, or join at the Museum (visitor service desk, bookstore, or gift shop).

When will I receive my membership card?

It takes approximately five business days to process a new membership. Your membership card and welcome package will be sent to you soon after your membership is processed.

Will I receive anything else in my membership packet?

Your membership packet will contain a “Welcome” letter (includes applicable tax deduction information), two membership cards (two names can be listed on the membership cards), and guest passes. You may receive additional benefits depending on the level of your membership. The membership cards provide access to the Museum, and a 10% discount on selected items in our gift shop and bookstore. Guest passes are for you to share with family, friends, neighbors, co-workers, or anyone you think might enjoy visiting MNA.

Do I have to accompany someone who uses a guest pass?

No, guest passes are for you to share the Museum experience with others. Guest passes are for one admission (one-time use only) of an adult or child to regular museum hours or any public event at the Museum.

Can I redeem my MNA benefits before my permanent membership card arrives?

Yes, your membership is active the day you join MNA. If you join online, you will receive an email confirming your membership immediately. If you join during a visit to the Museum, you will be provided a temporary membership card valid for 30 days. You can also provide your name to a visitor service desk associate to enter the Museum.

What do I do if I misplace my membership card?

You can request a new card by contacting the Membership office at (928) 774-5213, ext. 219, or contact us here.

How can I renew my membership?

You can renew your membership online, at the Museum, mail in a completed application form, or by phone (928) 774-5213, ext. 219.

Will I be notified when it is time to renew my membership?

Yes, renewal notices are sent by mail about 90 days prior to the expiration date, allowing enough time for renewal without interruption. If you receive a renewal notice after you paid membership dues, the items probably crossed in the mail, and you can disregard the notice.

Is my membership payment tax-deductible?

Your contribution, less the fair market value of offered benefits, is tax deductible. Refer to the information below to see what the Museum estimates the tax-deductible portion of your membership contribution to be:

Membership Level Dues Deductible Amount
Student $25 $25
Painted Desert AffiliateSenior/Educator Rate $48 $48
Painted Desert Affiliate $60 $60
Sunset Crater Colleague $100 $83
Canyonlands Contributor $150 $133
Chaco Sponsor $275 $258
Black Mesa Associate $500 $483
Kaibab Fellow $1,000 $963
Mesa Verde Circle $2,500 $2,463
Grand Canyon Associate $5,000 $4,963

Can I lend my membership card to a friend or family member?

No, memberships are non-transferable and are valid only for the person or persons listed on the card.

What is the membership year?

Memberships are one year in length, start when your membership dues are processed, and end the last day of the month you submitted dues the year following.

What if I send in my membership dues after the expiration date?

Your membership will have lapsed and you will receive new membership cards in the mail reflecting your current active status. Your membership will be active for one year from the date your membership dues are processed.

How can I change my mailing and contact information?

You can change your mailing and contact information by contacting us here with your name, old and new information, and MNA member number located on your membership card. You may also submit the changes by mail on the membership renewal application, or by phone (928) 774-5211, ext. 219.

Can I support MNA if I live outside the Northern Arizona area?

By becoming an MNA member, you help support MNA’s commitment to inspiring a sense of love and responsibility for the Colorado Plateau. You can also support this important mission by making a tax-deductible donation to the Museum of Northern Arizona.

Do you offer discounts for seniors and or teachers?

Yes, those 65 and older can purchase memberships at the Painted Desert Affiliate level and enjoy a 20% discount. Full-time teachers, with school ID are eligible for a 20% discount at this level as well.

How can I get the Plateau Magazine Publication?

MNA’s magazine, Plateau: The Land and People of the Colorado Plateau is for members at the Sunset Crater Colleague level ($100 and above) or can be purchased in the bookstore.

How do I upgrade my membership?

Contact the Membership office at (928) 774-5213, ext. 219 or via email with any questions regarding upgrading. MNA does not prorate any membership so it is best to upgrade when you renew.

How do I give a gift of membership?

Memberships are becoming a popular gift item to show appreciation. Give a gift that keeps on giving all year with an MNA gift membership. Available at any level.

How do I obtain access to view or study the collections?

Complete a Request for Collections Access and sign our Collections Use Agreement. These forms can be found on our Collections forms and policies page.

What are the library hours?

The library is open on Thursday afternoons from 1 to 4:45. Please visit the Library's webpage for additional information.

Where can I find MNA’s collections management policies, procedures and forms?

A. Please visit the Collections forms and policies page.

How can I request permission to use photographs and documents in publications?

A. Please visit the Collections forms and policies page to download the Application to Use MNA Materials and Permission to Use form and submit this to pwalker@musnaz.org.

How do I report a finding?

You can send an inquiry to one of our curators, listed below. If you are unsure of which department fits best with the object that you have, please contact MNA’s Collections Director, Elaine Hughes.

Dave Gillette—Geology and Paleontology

Kelley Hays-Gilpin—Anthropology and Archaeology

Alan Petersen—Fine Art

Larry Stevens—Biology

How do I apply for a research associate position?

Visit our Research Associate page to learn more about the RA program and application process.